Comments on: If the original software does not work, try ALWAYS the free alternatives http://skilledtests.com/blog/2007/05/13/if-the-main-stream-software-does-not-work-try-always-the-free-alternatives/ Fri, 18 May 2012 06:56:19 +0000 http://wordpress.org/?v=2.1 By: DT-Christian http://skilledtests.com/blog/2007/05/13/if-the-main-stream-software-does-not-work-try-always-the-free-alternatives/#comment-76 DT-Christian http://skilledtests.com/blog/2007/05/13/if-the-main-stream-software-does-not-work-try-always-the-free-alternatives/#comment-76 <strong>info: this comment was originally written in German and translated by Erkan</strong> to 1. if it is bad German, people can argue about. It remembers me to the initiative of the University of Bochum, that officialese in city letters should be written more consumer-friendly. (just google for 'Universität Bochum Beamtendeutsch'). I have recently myself been using the Quicktime alternative. What disturbed me before always was, that each time after starting the tray icon installed in the autostart - and when after one update a windows service was installed, which just had a number as name and which caused for some people some many problems, the change was necessary. It runs now without problems and I am happy. <em>[Erkan tells: Hello Christian, that is true, we can argue about a lot and in the end only people at Real who matter will decide. Thanks for the info about the initiative I will search after this comment. I just wanted to tell what the Real suport answered today (and keep in mind, that I can not install the software :-) ) and that I will answer them again to have a look on this issue: ticket number 070513-000087: ... If this problem could not be solved to your satisfaction, you can reopen this in the next 4 days again. We are happy, that we could help you. ... Our support can only help with problems regarding download or installation of already bought games, RealPlayer or with account questions In the player menu 'Help' you will find explained all important functions of the player. Unfortunately we can not help you more in this case. ... ]</em> info: this comment was originally written in German and translated by Erkan
to 1. if it is bad German, people can argue about. It remembers me to the initiative of the University of Bochum, that officialese in city letters should be written more consumer-friendly. (just google for ‘Universität Bochum Beamtendeutsch’).

I have recently myself been using the Quicktime alternative. What disturbed me before always was, that each time after starting the tray icon installed in the autostart - and when after one update a windows service was installed, which just had a number as name and which caused for some people some many problems, the change was necessary. It runs now without problems and I am happy.

[Erkan tells:
Hello Christian, that is true, we can argue about a lot and in the end only people at Real who matter will decide. Thanks for the info about the initiative I will search after this comment.
I just wanted to tell what the Real suport answered today (and keep in mind, that I can not install the software :-) ) and that I will answer them again to have a look on this issue:

ticket number 070513-000087:
…
If this problem could not be solved to your satisfaction, you can reopen this in the next 4 days again.
We are happy, that we could help you.
…
Our support can only help with problems regarding download or installation of already bought games, RealPlayer or with account questions
In the player menu ‘Help’ you will find explained all important functions of the player.
Unfortunately we can not help you more in this case.
…
]

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